Retail Portal

Precision Pro Golf offers the best service and support in the industry with a replacement warranty on all rangefinders.

 

• If the rangefinder is within our warranty period and the product is defective, please give the customer a replacement unit and open a case with our support team to receive a replacement unit or credit memo

  • All rangefinders include a 2 or 3 year replacement warranty

  • Smart Speakers include a 1 year replacement warranty
     

• Warranty initiates from customer date of purchase
   

• Customer is recommended to register their rangefinder to verify purchase date
   

• Open a replacement unit request on our vendor portal to receive a replacement unit and an Return Authorization # to ship back the defective rangefinder to our HQ

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• On average, 50% of all defective returns are 100% operational and some issues we have seen include the following:

  • Battery needs to be replaced or battery installed incorrectly (no power)

  • Front lenses need to be cleaned of debris (accuracy issues)

  • View finder eyepiece needs to be adjusted (clarity/fuzzy issues)

  • Hand/finger blocking laser lenses during operation (short yardage issues)

  • Custom holding power button vs. tapping once (accuracy issues)

  • Mode set to Meters vs. Yards (accuracy issues)

  • Open a warranty request / Return to Vendor (RTV)

 

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